Privacy Policy
Last updated: June 2026
Luxe Perfume ("we", "our", or "us") is an online store based in Lebanon specializing in designer and niche perfumes for men, women, and unisex fragrances. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have. By using our website or placing an order with us, you agree to the practices described below.
Information We Collect
When you browse our website, contact us, or place an order, we may collect:
- Your full name
- Phone number
- Email address (if provided)
- Delivery address
- Order details, such as the products, sizes, and quantities you purchase
- Any notes or messages you send us, including through WhatsApp
We only collect the information needed to process your order, communicate with you about it, and improve your shopping experience with us.
How We Use Customer Information
We use the information you provide to:
- Process and confirm your orders
- Arrange delivery of your order to the address you provide
- Contact you about your order by phone, WhatsApp, or email
- Respond to questions or requests you send us
- Improve our products, website, and customer service
We do not sell or rent your personal information to any third party for marketing purposes.
Cookies
Our website may use small text files called cookies to keep your shopping cart working correctly between pages and to remember basic preferences during your visit. Cookies used on our site do not collect sensitive personal information. You can disable cookies in your browser settings, though some parts of the site — such as the shopping cart — may not work as intended without them.
Data Protection
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Access to customer and order information is limited to the staff who need it to process your orders and respond to your requests.
Sharing Information With Delivery Providers
To deliver your order, we share only the information necessary for delivery — your name, phone number, and delivery address — with the delivery provider handling your shipment. We do not share your information with any other third party except where required to fulfil your order or where required by law.
WhatsApp Communication
We offer the option to place or confirm orders through WhatsApp. If you contact us or place an order via WhatsApp, the information you send (such as your name, phone number, address, and order details) is used solely to process that order and to communicate with you about it. WhatsApp messaging is subject to WhatsApp's own privacy practices in addition to this policy.
Email Communication
If you provide an email address, we may use it to send order confirmations or respond to inquiries you have raised with us. We do not send unsolicited marketing emails without your consent.
Customer Rights
You may at any time:
- Ask us what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your personal information, where we are not required to keep it for order or accounting records
- Withdraw consent to future marketing communication
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites or social media pages, such as Instagram, Facebook, or TikTok. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this page periodically.
Contact Information
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- admin@example.com
- +961 00 000 000
- Beirut, Lebanon